Spectrotel Credit/Debit Card Policy

Automatic Monthly Payment

Customers may choose to effect an automatic monthly payment for telephone service by authorizing Spectrotel, Inc. to charge/deduct a credit/debit card. In order to honor this request, Spectrotel, Inc. must receive a signed authorization form. This authorization will remain in force until customer notifies Spectrotel, Inc. in writing to cancel the automatic payment option.

One Time Charge Authorization

Customers with accounts in good standing may authorize a one-time credit/debit card payment of account either by voice authorization or by written request. Customer must supply the billing address of the card used, correct in all particulars, so that Spectrotel, Inc. may verify the payment information and receive an approval from the issuing financial institution.

Credit/Debit Cards Accepted

Spectrotel, Inc. accepts Visa, MasterCard, American Express and Discover cards.

Refund Policy

As we provide a nonrefundable service, no refunds will be given for telephone service and/or features invoiced. Refunds will only be provided for billing errors that are determined to be in the Customer’s favor. Refunds granted will appear as a credit on a future invoice, unless the account has been disconnected, in which case a refund check will be mailed to the last known address of the customer.

Spectrotel, Inc. is not responsible for credit/debit payment requests that are not honored by the Customer’s financial institution. Customer assumes all obligations to provide timely payment of account by MoneyGram, check, money order, or EFT or by supplying an alternate credit/debit card to Spectrotel, Inc. should an authorization be declined for any reason.

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