Service Delivery Coordinator – Access


The Service Delivery Coordinator (SDC) is responsible for delivery of customer orders over several carrier networks and product combinations. This position is technical and operational in nature and requires quality assurance for every aspect of the workflow. The candidate is expected to meet or exceed all service levels including on-time performance for customer and carrier orders and meeting all quality standards and policies set forth by Management. This position also includes more complex customer solutions and/or larger bandwidths.