Service Delivery Coordinator – Access

The Service Delivery Coordinator (SDC) is responsible for project planning, carrier order placement and quality assurance for all post-sales support to clients during the provisioning/Implementation process with respect to the HPBX, SIP and VOIP products. The SDC must ensure that the customers have a smooth transition from their current provider to Spectrotel. The SDC must possess a broad understanding of technical knowledge of analog, digital and VOIP voice services, while also being an effective project manager.