Affordable, Flexible, Personalized Service
Founded in 1996, Spectrotel is a New Jersey-based full-service telecommunications provider. The company serves customers nationwide with a comprehensive package of voice, data, Managed Services and Internet Services, including Ethernet-based transport and SIP voice solutions, enabling customers to manage, transform and grow their business with the latest network technology.
With a customer-first business model, we provide the best of two worlds. Customers enjoy friendly, personalized service provided by a nimble, customer-focused organization. At the same time they have the confidence that their critical business communications are riding on some of the most stable and secure facilities provided, in some cases, by carriers with over 100 years of experience. We remove billing complexities by aggregating all of network billing across carriers, regions, and locations into one easy to use invoice that customers can organize into sub-billing units that meet their business requirements. We are dedicated to providing the best possible customer care, with personalized service and attention to our customers’ network needs. For larger customers, our Spotlight Program provides dedicated account support from Spectrotel Spotlight Managers.
We Make It Simple. We Keep It Personal.
Spectrotel’s mission is to bring affordable and personalized telecommunications solutions to SMB and Enterprise customers nationwide. We do this by sourcing best-in-class underlying transport services from high-quality network providers, including Incumbent Local Exchange Companies (ILECs), Cable companies, other Competitive Local Exchange Carriers (CLECs), and Metro Ethernet providers. We wrap those services with Spectrotel’s customized billing and personalize customer care to provide a “Simply Better Service.” We are committed to taking the definition of customer service to the next level while always keeping it on a personal level, and we are dedicated to taking the complexity out of the purchasing, implementation, billing and service processes.
Spectrotel is “Simply Your Best Choice”
…for faster, more responsive, personalized service and customer support
…for single bill simplicity with flexible billing format options
…for significant savings versus the incumbent providers without the risk of physical network cutovers
…for the same dependable, high-quality underlying network facilities
…for a single telecommunications service provider to aggregate and manage your service needs
Who We Are
Better Business Bureau Accredited
Spectrotel is proud to be rated A+ by the Better Business Bureau.
With our Simply Better Service, Spectrotel strives to provide superior service. The Better Business Bureau provides a valuable feedback loop, in addition to others, to focus Spectrotel on business improvements that help us provide the best service possible to our customers.